No Upfront Costs
Zero Dollar Policy
When every drop counts, our 24/7 team responds fast to stop damage, prevent mould, and begin restoration with zero upfront cost.
Always On Call, Anytime You Need
Rapid Water Damage Response You Can Rely On
At Maintenance World, we’re here when your property faces urgent water issues — day or night. Our Zero Dollar Policy is designed for Real Estate Agents, Builders, Strata Managers and Property Managers who need fast action with no upfront payment.
From stormwater intrusions to burst pipes, we attend on-site quickly, assist with reports and insurance, and charge only upon attendance — no hidden fees, no delays.
Immediate Action
How the Zero Dollar Policy Works
We respond fast to water damage with no upfront fees, helping you control the situation quickly and begin recovery without delays or financial stress.
Call Anytime
Our emergency team is available 24/7 to respond fast. Just call, and we’ll be on-site within 45 minutes to take control.
STEP
STEP
Free Assessment
Our technician inspects the site, checks moisture levels, and guides you on what to do next without charging a dollar upfront.
Work Begins On Approval
No surprises here. We send updates, explain the plan, and wait for your green light before starting any mitigation work.
STEP
STEP
Report, Restore & Support
We stop the damage, document everything, and assist with your insurance claim — while you stay stress-free and fully informed.
Who Is It For
Tailored Support for Every Property Professional
We provide reliable, compliant, and hassle-free support & services that are designed to meet the needs of professionals managing commercial, residential, and community properties.
WHY CHOOSE US
Property Owners & Managers Trust Us For a Reason
At Maintenance World, we understand what matters most to property owners and managers in Melbourne. We’ve built our service on pillars of reliability and trust, ensuring your peace of mind.
- Zero Upfront Costs
- 18+ Years of Excellence
- 45-Minute Rapid Response
- Certified & Fully Insured
- Seamless Communication
- Proactive Property Care
- Insurance Ready Reports
- Local Melbourne Experts
Need Help?
Answers to Our Most Common Service Questions
What does the Zero Dollar Policy mean?
Our Zero Dollar Policy means you pay nothing upfront. We provide assessment, mitigation, and reporting at no initial cost—charges apply only once work begins with your approval.
Who is this service ideal for?
This service is designed for Real Estate Agencies, Builders & Developers, Property Managers, Strata & Facility Managers, Commercial Supervisors, Aged Care & Healthcare Facilities, and Educational Institutions.
Do I really pay nothing at the time of service?
Yes. There are no call-out fees or hidden charges. You only pay once restoration or mitigation begins—after your approval.
How fast can your team arrive after I call?
We aim to reach your property within 45 minutes of your call, 24/7, anywhere across Melbourne.
Will I receive a report for insurance purposes?
Absolutely. We provide detailed reports, high-resolution images, and moisture readings to simplify your insurance claim process.
Can I decline the service after the assessment?
Yes. You are under no obligation. Our technicians will only proceed once you approve the recommended services.
What types of emergencies are covered under this policy?
It covers water damage from burst pipes, flooding, roof leaks, stormwater ingress, and related incidents requiring urgent response.
Is emergency attendance available after business hours?
Yes, our emergency response operates 24/7—including nights, weekends, and public holidays.
Will you communicate directly with my insurance company?
We assist you with the required documentation and reports, and can liaise with your insurer where needed to streamline your claim.
